The Donna Portals
Vad gästerna säger
Terry
maj 2024
Good wifi.Pleasant staff. Good beds.
Thomas
juli 2024
Beautiful location, smartly designed with great facilities including a pool surrounded by Bali beds and ample friendly staff attending to your every need. The Spa and gym is well designed. Paula gave us excellent massage treatments that sent us into another world. Daniel, the head coach concierge was incredibly helpful from day one. He made reservations in the harbor for dinner every night and arranged a car rental to explore the island. This was truly a 5 star experience. Every staff member knew our names and greeted us with a smile while offering any help we needed.
Bruce
juni 2024
The staff at the hotel were extremely helpful from the moment we arrived and organized everything we needed from transport to restaurant reservations. The hotel restaurant is superbly located overlooking the beach and small bay. The breakfast options and service were exceptional and the range and quality of food at the restaurant is superb.
Mark
april 2024
I loved everything. I had a lovely stay! The room was incredible, very nice design, very comfortable, with all amenities you could need. A stunning view. The SPA was fantastic, so beautiful and well built, you relax instantly there. The room was perfectly adapted to the needs of my dog. I've never seen staff so kind, helpful, beautiful, always smiling and very nice. I m really impressed. As it was new years eve I received a special intention, I really appreciated it!
Romy
januari 2025
Although it was an express visit, my stay at The Donna Portals could not have been better. In many places, if you only stay for one night they put you anywhere and don't pay attention to you; from the moment I entered the hotel the treatment was top notch, with personalised attention and a very friendly and attentive reception staff. The room I was given was beautiful, clean and tidy. The pool area (beautiful!) is magnificent, and although the hotel is right next to the beach, you can relax in the hammock, away from the noise. Taking advantage of the fact that there was room in the Spa, I booked a treatment and the girl who attended me was super helpful from the beginning; she showed me the available massages, after the massage she took me to the waiting room, where you always have snacks and hot and cold drink options. A special mention to the spa space itself, the design is surprising for a spa, but allows for an absolute relaxing atmosphere. Finally, I would like to comment on the fabulous experience I had at the restaurant. The food is luxurious and the service exquisite; again, totally personalised and always attentive and willing to recommend both dishes and the wine to accompany them. The next day, again, at breakfast, the service was magnificent. I can't imagine a nicer place to have breakfast than the terrace overlooking the beach and the breakfast is well presented and varied. At check-out the staff were again lovely, and helped me with everything to make my departure easier. It is certainly clear to me which hotel I will choose for future stays in Portals Nous, because one night was not enough.
Carmen
juni 2024
Wonderful stay in Mallorca. Without a doubt, the best location I have ever stayed in - 5 minutes from Puerto Portals and 15 minutes from the center of Palma - almost private beach with completely turquoise water - the room was a real dream, it seemed like I was floating in the sea . We tried the new restaurant The Merchants to celebrate my husband's birthday and the entire team made sure the evening was unforgettable. I recommend you try the TNT prawns and the shrimp carpaccio. Thanks to Rosa and Pepi from the reception team for helping us in every way possible. The SPA team was wonderful, I recommend the Signature massage with Noi ;) Thank you Donna Portals family
Clara
maj 2024
Ghada
juni 2024
The service was above and beyond what i expected. Fransico, Daniel, rosa , lucas and other people that i sadly forgot their names we’re amazing! They helped us with everything we needed and didn’t need. We felt like we weren’t guests we were a part of a family. Even when my firend was sick and couldn’t leave the hotel to get medicine Daniel went a got it himself! I have been around the world and to different hotels but this is different. I wish you guys the best in life and thank you for this unforgettable experience. I will definitely come again to Mallorca for this hotel 😄🤍
Rashed
april 2024
Loved every part of the hotel. The staff the room, the food was to die for. Best hotel experience of our lives
Chris
maj 2023
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